Spanx
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Spanx Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spanx has 2.9 star rating based on 21 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Spanx to a friend or colleague.
- Rating Distribution
Pros: Product, Work very well, Fit.
Cons: Bad customer service, Color bleeding uncomfortable at work, Customer manufacturers quality control and customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spanx has 2.9 star rating based on 21 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Spanx to a friend or colleague.
- Rating Distribution
Pros: Product, Work very well, Fit.
Cons: Bad customer service, Color bleeding uncomfortable at work, Customer manufacturers quality control and customer support.Recent recommendations regarding this business are as follows: "Life is too short to concern myself with Spanx. Karma us a *** .", "Stay away customer service is nonexistent", "Right now not gd", "Order on line or in store. Most people won’t have trouble.", "Company, very cooperative and helpful. Even though there was no refund on the sailed item, they readily agreed to exchange. Very pleased!".
Most users ask Spanx for the refund as a solution to their issues.
Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Spanx Reviews
"Order status made on line"
I wasnt sure if I had placed an order. I didnt. I believe I was having trouble placing my order (which isnt anything new) . Ill try to reorder later. User's...
"Zero response"
I sent a detailed email to customer service they sent me a $44 item for the $148 pant I ordered and paid for. They have not responded at all.! User's...
Bellevue, Washington
Product not recieved
User's recommendation: Life is too short to concern myself with Spanx. Karma us a *** .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Franklinville, New Jersey
Zero response
User's recommendation: Stay away customer service is nonexistent
Have not received credit for return iitems.
Preferred solution: Full refund
Cleveland, Arkansas
Order status made on line
User's recommendation: Order on line or in store. Most people won’t have trouble.
What are your navy colors classic navy and CLSNY
Preferred solution: Are they the same color
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received merchandise
Preferred solution: Deliver product or service ordered
Indianapolis, Indiana
I paid $30 for next day delivery( guaranteed )I received pkg Dec21- received Dec 26
User's recommendation: Right now not gd
Huntsville, Alabama
Exchange an item
User's recommendation: Company, very cooperative and helpful. Even though there was no refund on the sailed item, they readily agreed to exchange. Very pleased!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sioux City, Iowa
TERRIBLE APP TO MAKE RETURNS ON!
User's recommendation: REFUNDS ARE IMPOSSIBLE!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Pittsburg, California
Resolved: Return
Company fixed the issue and I have been provided with full refund.
User's recommendation: Size down and be prepared to pay alot
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scottsdale, Arizona
They can’t find my order # I have the one that was on my order. I need to print a return label.That’s all I need. A return label.
User's recommendation: I’ve ordered Spanx for years but this has been an awful ordeal just trying to print out a return label.
Council Bluffs, Iowa
Bad App but GREAT Customer Support
Albany, New York
Need my order number
Status of return order
- Bad customer service
Preferred solution: Full refund
Naugatuck, Connecticut
DISCONNECTING AS THOUGH CUSTOMER IS DISMISSED.....
User's recommendation: ONLY BUY IF APPSOLUTLEY KNOW NOTHING WILL BE NEEDED
Flemington, New Jersey
Impossible to get a human
User's recommendation: Don't buy online
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